Privacy policy

Last updated: September 18, 2026

Lavenoe ("we," "us," or "our") operates lavenoe.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

- Order information: name, shipping address, billing address, email, and payment details, collected when you place an order.
- Contact information: your email address, if you sign up for updates or contact us directly.
- Usage information: pages viewed, device and browser type, and general location, collected automatically through cookies and similar technology as you browse our site.

How We Use Your Information

- To process and fulfill your orders, including shipping and customer support.
- To send order confirmations, shipping updates, and, if you've opted in, marketing emails.
- To run and measure advertising, including ads on Meta platforms (Facebook/Instagram), using cookies and pixels that help us understand which ads are effective. You can opt out of this kind of tracking-based advertising here.
- To improve our site and product offering based on how visitors shop.

How We Share Your Information

We share information only as needed to run our business:
- With Shopify, our e-commerce platform, which processes payments and stores order data on our behalf.
- With our shipping and fulfillment partners, to deliver your order.
- With Meta (Facebook/Instagram), for advertising measurement, as described above.

We do not sell your personal information to third parties.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of targeted advertising. To exercise any of these rights, or if you have any questions about this policy, email us at hello@lavenoe.com.

Data Retention & Security

We retain order and account information as long as needed to fulfill orders, comply with legal obligations, and resolve disputes. We use industry-standard security practices, but no method of transmission or storage is 100% secure.

Children's Privacy

Our site is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about this policy or your personal information? Email us at hello@lavenoe.com.